If you experience any problems or issues, please contact our BitOrb Support team via the Let’s Chat function on our websites or support.bitorb.com.
BitOrb Support and any BitOrb Administrators will never ask you to send money to any address for any reason. If someone asks you to do this, they are trying to scam you and you should ignore them. You should immediately report these users to a BitOrb team member using the Let’s Chat function across our websites or through support.bitorb.com.
BitOrb Support and BitOrb Administrators are not involved in chats with users through private messages. Our team will never ask you to reveal your sensitive information such as your password or 2FA backup key.
ONLY the BitOrb official social media accounts and/or email addresses will contact you directly.
Here are all of BitOrb’s official websites, email addresses and social media pages, as well as the social media pages of all our co-founders and team members:
BitOrb Social Media Pages
Hoong-Teng Lim, CEO
Umair Siddiqui, CMO
Jeremy Fernandez, CTO
Joel Ives, CFO
Elina Nasution, Marketing Manager
Jolene Lee, Social Media & PR Manager
Customer Support Team
Priya Subramaniam: @priyamahalakshmi9
Khairul Anwar: @BitOrb_CS_khairul
Atiqah Aszemi: @AtiqahAszemi21
Emirul Eusuff: @BitOrb_CS_Emirul